Can i speak to someone on a call for help about my Hearing-aids ?
Yes, absolutely. We have a contact center with experienced Experts who are ready to help you. They are available Monday to Saturday 9 am to 8 pm GMT+3 on +254 722 338 899.
Are your support staff qualified to work with these Hearing-aids ?
Our support staff have undergone extensive training in order to ensure that all your hearing related questions can be answered.
What are the operating hours of your support center ?
Our contact center is ready to assist you during Monday to Saturday 9 am to 8 pm GMT+3 on +254 722 338 899
What is the phone number of your support center
The phone number for our support center is +254 722 338 899.
I received the wrong package, How do i return it and get the correct package ?
We’re sorry about that! Give us a call on +254 722 338 899 , and let’s sort it out.
I have further questions, what is the best way to get a hold of a representative?
You can reach a representative Monday through Friday from 9 AM to 5 PM GMT +3. If you need a representative after hours please contact us via email, fax, or the contact form on our website and a representative will respond to you as soon as possible.
How do I submit my hearing test?
You can submit the hearing test directly on our website. You can also send your hearing test to info@hearing.co.ke
How long can I try out my new hearing aids?
We offer a 60 day return policy as well as a 100% money back guarantee.
Where do I have my hearing aids reprogrammed or adjusted?
Hearing aids have evolved to allow for remote programming meaning adjustments can be made from anywhere in the world. Ask one of our representatives to get more information. You may also take your hearing aids to any local office and have them adjusted.
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